FAQ

SemaConnect Electric Vehicle User Account is a perfect solution for a hassle free charging of your EV. It is a prepaid account from which applicable charges of your EV charging at any of the SemaConnect Network Stations are deducted.

You may recharge your SemaConnect EV User account by making payment upto Rs. 500.00 (Rupees Five Hundred only) online through Credit Card / Debit Card or through Net Banking.
To recharge your account
1. Sign-In to the SemaConnect App with your registered email address and password
2. Go to "Account Balance"
3. Select the amount to be recharged in the "ADD MONEY TO MY ACCOUNT" section and click "Proceed to Pay"
4. You will be transferred to the PayTM interface
5. Provide valid payment gateway login credentials and proceed to complete the transaction

IF YOU ARE AN ELECTRIC VEHICLE OWNER / DRIVER / USER

Download SemaConnect App from the Google Play store
Create an Electric Vehicle User account
Login

To start charging your electric vehicle (Using APP)

1. Plug in your Vehicle and push switch to turn its light green
2. Enter Station Serial Number or scan QR Code
3. Select Tariff & Duration
4. Pay & Proceed to charge

IF YOU ARE A PARKING ATTENDANT

Download SemaConnect App from Google Play store
Your User Account details are pre-configured
Login

To start charging an electric vehicle (Using APP)

1. Plug in the Vehicle and push switch to turn its light green
2. Submit Driver Information
3. Select Tarriff & Duration
4. Select Payment Option
5. Confirm receipt and Authorize to charge

To end charging

1. Push switch to turn the green light off
2. Unplug vehicle and stow plug to cable holder.

You can report an incorrect deduction by emailing us at admin@semaconnect.in
We will review your request and if found correct, we will revert the incorrect deduction to your account.
If you wish to close / cancel your SemaConnect EV User account, you can email us at admin@semaconnect.in, any remaining balance will be refunded to your account.